EPIC Insulation Ltd Conditions of Sale


All prices quoted are quoted without engagement, notwithstanding any offer, tender, or quotation. All prices quoted are exclusive of VAT which may be levied at the rate current at the time of delivery. Orders are only accepted on the basis that goods will be invoiced at the prices ruling on the day of despatch. If the whole order as quoted is not place with us, we reserve the right to revise our prices. Typing and clerical errors are subject to correction.


Goods invoiced up to and including the last day of the calendar month shall be paid for not later than the last day of business of the following month. The Company reserves the right to charge interest at 4% per month over the Lloyds TSB Bank Plc base rate on any overdue account. An order once placed cannot be cancelled except by mutual agreement and then only on terms which would fully indemnify the Company against all costs arising in connection with such cancelled order.


Carriage, unless otherwise stated, will be included in the price. Where extra carriage charges are applicable the customer will be advised prior to despatch of the goods.


The Company will make every effort to keep to delivery dates promised, but such dates are not to be treated as terms of the Contract and the Company cannot accept responsibility for any cost, damages or other liabilities where late delivery results from late supply of materials or tooling, machine or transport breakdowns, faulty materials or other factors outside of the Company’s control. Each delivery shall constitute a separate contract and any failure or defect in any one delivery shall not vitiate the contract as to the remaining deliveries.

Damage, Defects & Shortage

Any claim for damage, defects or shortage relating to goods supplied should, in the first instance, be advised to the Company by means of writing on the delivery note, followed by notification by telephone within 24 hours and then by confirmation in writing within 7 working days of the delivery date. Where this procedure is not followed claims will not be entertained. A shortage or surplus charged pro rata not exceeding 10% will be considered due execution of any order.

Title & Risk

The Company and the Customer expressly agree that until the Customer has paid in full for the goods comprised in this or any other sale contract between them:-

  1. The goods comprised in this Contract remain the property of the Company, although the Customer is responsible for all loss, damage or deterioration of the goods at the time of delivery.
  2. The Company may recover those goods at any time from the Customer, if in his possession, if the amount outstanding from the Customer to the Company in respect of goods supplied shall remain unpaid after the due date for payment has passed and for that purpose the Company, it’s servants and agents may enter upon any land or building upon which the goods are situated.


Every endeavour is made to supply goods of sound workmanship and materials but no guarantee, warranty or conditions statutory or otherwise is given or implied as to the soundness, workmanship, efficiency, merchantable quality or fitness of the goods supplied for any particular purpose. Whilst every endeavour will be made to supply materials in accordance with the quality of samples submitted or quoted for, this cannot be guaranteed.

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